ABS (Airline Baggage Services)

ABS (Airline Baggage Solutions) offers a specialized service for the technical repair of damaged baggage during flights, as well as the transportation of lost or delayed baggage to passengers' addresses. ABS operates at major international airports in Turkey with high passenger and flight volumes, ensuring guaranteed technical repairs to minimize passenger inconvenience, while also supporting airlines with essential ground handling services.

WHAT IS ABS?

ABS (Airline Baggage Solutions) offers a specialized service for the technical repair of damaged baggage during flights, as well as the transportation of lost or delayed baggage to passengers' addresses. ABS operates at major international airports in Turkey with high passenger and flight volumes, ensuring guaranteed technical repairs to minimize passenger inconvenience, while also supporting airlines with essential ground handling services.

ABS Operational Model

  • ABS services are strategically located at high-traffic airports like Frankfurt, London, New York, and Singapour primarily in the arrivals terminal.

  • Passengers noticing any issues with their luggage can report the damage to the ground service team, who will document the problem.

  • With a Damage Report, the passenger is directed to the ABS service point, using the assistance of staff or clear signage within the airport.

  • Depending on the agreement between ABS and the airline, necessary technical repairs will be carried out for the damaged baggage.

Services

Technical Repairs for Baggages: Whether it’s Rimowa, Samsonite, Delsey, Victorinox, or American Tourister, our certified technicians repair or replace damaged parts.

Specialized Maintenance for Restricted Equipment: We offer expert repairs for items like strollers, wheelchairs, and sports bags (ski, golf, surf, bike, etc.).

Replacement Service: For baggage that cannot be repaired, we provide full replacement services.

Delayed and Repaired Baggage Delivery: We ensure timely delivery of delayed or repaired baggage directly to passengers' addresses.

Crew Baggage Solutions: Tailored solutions for flight crews' baggage issues, ensuring seamless service for airline staff.s

Certificates

Contact

ABS Airlines Baggage Services

İstanbul Havalimanı Dış Hatlar Geliş Terminali Tayakadın Mahallesi, Terminal Caddesi No:1, 34283 Arnavutköy / İstanbul / Türkiye

+90 530 885 77 87 [email protected]
Head office

Mimarsinan mah Çınar Sok No:43-45 D:1 Kemerburgaz / Eyüp / İstanbul / Türkiye

+90 212 662 63 00